Terms of Service
Effective Date: July 2026
These Terms of Service ("Terms") govern your access to and use of the website susmaterials.com (the "Site"), operated by Susmaterials, a business established in 2002 ("we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
The Site is intended for business (B2B) use by procurement professionals, brands, and other commercial users.
1. Use of the Site
The Site is provided for informational purposes: to present our range of leather alternatives and textiles, share general product information, and allow you to submit business inquiries.
You agree to use the Site lawfully and not to:
- Use the Site in any way that violates applicable laws or regulations;
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems;
- Introduce malware, or interfere with or disrupt the Site's operation or security;
- Scrape, harvest, or systematically extract content or contact data from the Site without our permission; or
- Submit false, misleading, or abusive information through the inquiry form.
We may suspend or restrict access to the Site, in whole or in part, at any time and without notice.
2. Inquiries Are Not Offers or Contracts
Information on the Site — including product descriptions, specifications, images, and general material characteristics — is provided for general reference only. It does not constitute an offer to sell, a warranty, or a binding commitment.
Submitting an inquiry through the Site does not create a contract between you and us. Any sale is governed solely by a separate, formal written quotation, order confirmation, and/or sales contract agreed between the parties. In the event of any conflict between information on the Site and such formal documents, the formal documents prevail.
3. Product Information Disclaimer
We strive to keep material information on the Site accurate and up to date. However:
- Product specifications, appearance, availability, and characteristics may change without notice;
- Colors, textures, and finishes shown online may differ from the actual materials;
- General information on the Site is not a substitute for the technical data, samples, specifications, and terms provided in a formal quotation or contract; and
- You are responsible for verifying that any material is suitable for your intended application before placing an order. We recommend requesting samples and formal specifications for evaluation.
To the extent permitted by law, we make no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of the information presented on the Site.
4. Intellectual Property
All content on the Site — including text, graphics, logos, images, page layouts, and the compilation thereof — is owned by us or our licensors and is protected by applicable intellectual property laws.
You may view and use the Site for your own legitimate business evaluation purposes. You may not copy, reproduce, republish, distribute, or create derivative works from any part of the Site for commercial purposes without our prior written permission. All trademarks, trade names, and logos displayed on the Site remain the property of their respective owners.
5. Third-Party Services and Links
The Site relies on certain third-party services to function (for example, our inquiry form is processed through a third-party form-relay service (formsubmit.co), and the Site is delivered through a content delivery network (Cloudflare). These providers are named, and their role described, in our Privacy Policy. The Site may also contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party services or websites, and accessing them is at your own risk.
6. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Site and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied;
- We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components; and
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of (or inability to use) the Site or your reliance on any information on it.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
7. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Site or your breach of these Terms.
8. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the competent courts of the United States.
9. Changes to These Terms
We may revise these Terms at any time. When we do, we will update the "Effective Date" at the top of this page. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Company: Susmaterials